Published Date: 17th June, 2025
Hiring Position: Office Manager
Entity Name – Danfe International Vic Pty Ltd
Trading Name – Danfe Consulting Education and Migration Mel
Danfe Consulting Education and Migration Mel is a trusted name in the education and migration sector, providing high-quality services to international students and migration clients across Australia and globally. More information about our company can be accessed
through our website www.danfe.com.au
Our Melbourne office is currently seeking a committed and capable Office Manager to lead operations, support our dynamic team, and help drive growth across our local and international branches.
Key Responsibilities
Office & Staff Management
- Oversee office operations, ensuring smooth delivery of services in logistics, HR, and scheduling.
- Monitor daily functions such as phone and calendar management, business insurance, and transaction oversight for client accounts.
- Provide direct support to team members and supervisors; ensure workforce planning, timely recruitment, and coordination with HR.
Client Records & Reporting
- Coordinate with Education Team & Migration Team for student and migration client records, track conversions, and report to the Accounts team for invoicing and financial reporting.
- Ensure client files are consistently uploaded to the CRM system; provide quarterly performance reports to senior management.
Payroll & HR Support
- Track attendance, assist with payroll finalization, and resolve discrepancies with the Accounts team.
- Handle staff performance reports, pay-rise requests, and coordinate performance evaluations.
Finance & Reconciliation
- Check with the account team for income and expense receipts, ensure all cash received is deposited into the company bank account in a timely manner, and
- reconcile petty cash regularly.
Staff Supervision & Training
- Assign job responsibilities, monitor progress, and provide monthly Professional Development Sessions (PDS).
- Identify training needs, update performance records, and onboard new staff in systems like Agentcis and Birdeye platforms.
Logistics Management
- Ensure equipment (desks, computers, printers, etc.) is maintained and fully operational.
- Manage supply inventory (stationery, cartridges, etc.) and ensure active subscriptions for platforms such as CRM, Adobe, Outlook, and university portals.
Health & Safety
- Implement health and safety standards, conduct hazard assessments, and attend fire safety and evacuation training.
Networking & Marketing
- Build and maintain partnerships with colleges, universities, insurance providers, and sub-agents.
- Collaborate with the Marketing Manager to plan, assess, and report on annual marketing investments.
Legal Compliance
- Ensure office operations adhere to Australian laws, company policies, and ethical standards.
- Handle complaints as per company procedures and report serious issues to senior management.
Interstate & Offshore Support
- Provide support to branch offices in Kathmandu (Nepal), India, Philippines, Vietnam Country Manager and Sydney office remotely to the branch managers.
Other Duties
- Carry out tasks assigned by Senior Management in a timely and professional manner.
Proven experience in office operations and team supervision as office manager: (minimum 3 years).
- Skills in Business Administration, Administrative Systems, Management and office.
- Qualification Relevant associate degree, Advanced Diploma or Diploma
- Knowledge of the education and migration industry is preferred.
- Strong verbal and written communication skills in English. Knowledge of Nepalese,
- Hindi and local language from Southeast Asia preferred as the majority of clients
- come from Southeast Asia Background.
- Leadership, and organizational skills.
- Familiarity with CRM systems and Microsoft Office tools.
- Ability to travel if required (domestic or international).
- Commitment to compliance, ethical service, and continuous improvement.
- Supportive and professional team environment.
- Recognition through staff awards and performance incentives.
- Opportunities for career progression and cross-border exposure.
- A chance to contribute meaningfully to clients' educational and migration journeys.
To apply please apply at info@danfeinternational.com