Terms and Conditions

1. Acceptance of Terms

By accessing this website, submitting an enquiry, booking a consultation, using our online forms, communicating with Danfe Consulting, or engaging our services, you agree to these Terms and Conditions.

If you do not agree with these Terms, you should stop using this website and avoid submitting personal information through our online forms.

2. About Danfe Consulting

Danfe Consulting provides education counselling, student support, visa-related guidance, migration service support and related client assistance services.

Where migration advice or migration assistance is required, it must be provided by a Registered Migration Agent or another person legally authorised to provide immigration assistance under Australian law.

3. Website Use

You agree to use this website only for lawful and genuine purposes. You must not:

• Use this website for fraudulent, misleading or unlawful activity.
• Submit false, incomplete, inaccurate or misleading information.
• Attempt to interfere with website security, hosting, forms or functionality.
• Copy, reproduce or misuse Danfe Consulting’s content, branding, images, layout or documents without permission.
• Upload harmful files, malicious code or content that may compromise the website or our systems.

4. General Information Only

Information on this website is provided for general information and marketing purposes only. It should not be treated as legal advice, migration advice, financial advice, tax advice or a guaranteed assessment of your individual circumstances.

Visa rules, education provider requirements, government policy and eligibility criteria may change. You should obtain personalised advice before making decisions based on website content.

5. Education Counselling Services

Danfe Consulting may assist with education counselling, course information, provider selection, admission guidance, offer letter support, document preparation and student-related support.

Final admission decisions, scholarship outcomes, course availability, tuition fees, entry requirements and provider policies are controlled by the relevant education provider.

6. Migration Assistance and Registered Migration Agents

Migration-related services may include eligibility discussion, visa pathway guidance, document support, application preparation or related assistance.

Where Australian migration advice or immigration assistance is provided, it must be provided in accordance with applicable Australian migration law and professional obligations applying to Registered Migration Agents.

Clients are encouraged to read the official MARA Consumer Guide: MARA Consumer Guide .

7. No Guarantee of Outcome

Danfe Consulting may assist you to prepare and present information professionally; however, we cannot guarantee any specific outcome.

• Visa decisions are made by the Department of Home Affairs or relevant authority.
• Admission decisions are made by education providers.
• Skills assessment decisions are made by assessing authorities.
• Processing times are controlled by third-party organisations or government bodies.

8. Client Responsibilities

You are responsible for:

• Providing true, accurate, complete and current information.
• Supplying requested documents within required timeframes.
• Checking forms, drafts, statements and documents before submission.
• Informing us immediately if your circumstances change.
• Paying agreed professional fees, government charges, provider fees or third-party costs on time.
• Following lawful instructions and advice given in relation to your matter.

9. Fees, Payments and Third-Party Charges

Fees may apply for consultations, professional services, application support, document preparation, admission services, visa support or other agreed services.

Unless clearly stated otherwise, Danfe Consulting’s professional fees do not include government application charges, education provider fees, health examinations, police checks, English tests, skills assessment fees, courier fees, translation fees, legal fees or other third-party costs.

10. Refunds and Cancellations

Refund eligibility depends on the service agreement, stage of work completed, third-party costs already incurred and applicable consumer law.

Professional fees may not be refundable where work has already started, advice has been provided, documents have been reviewed, applications have been prepared, or administrative resources have been used.

Nothing in these Terms excludes, restricts or modifies your rights under Australian Consumer Law or any other law that cannot be excluded.

11. Appointment Changes and Cancellations

If you need to reschedule or cancel an appointment, you should notify Danfe Consulting as early as possible.

Missed appointments, late cancellations or repeated rescheduling may affect service timelines and may be subject to consultation or administrative fees where previously disclosed.

12. Documents and Information Submitted by Clients

You must ensure all documents submitted to Danfe Consulting are genuine, accurate and lawfully obtained.

Danfe Consulting may refuse to act, stop work, withdraw assistance or terminate services if false, misleading, fraudulent or suspicious information is provided.

13. Privacy and Confidentiality

Personal information is handled according to our Privacy Policy and applicable privacy obligations.

Client information may be shared with authorised staff, Registered Migration Agents, education providers, government departments, professional bodies, technology providers or third parties where necessary to provide services or meet legal obligations.

14. Third-Party Websites and Links

Our website may contain links to third-party websites, including government websites, education providers, booking systems, online forms and payment platforms.

Danfe Consulting is not responsible for the accuracy, security, availability, policies or practices of third-party websites.

15. Intellectual Property

Unless otherwise stated, all website content, text, design, layout, branding, graphics, forms, resources and materials are owned by or licensed to Danfe Consulting.

You must not copy, reproduce, modify, republish, sell, distribute or exploit our materials without written permission.

16. Limitation of Liability

To the maximum extent permitted by law, Danfe Consulting is not liable for loss, damage, delay, refusal, cancellation, missed deadline, unsuccessful application, provider decision, government decision, third-party error or loss caused by inaccurate information supplied by you.

This limitation does not exclude liability that cannot be excluded under Australian Consumer Law or other applicable legislation.

17. Australian Consumer Law

Our services may come with guarantees that cannot be excluded under Australian Consumer Law. You may be entitled to remedies if services are not provided with due care and skill, are not fit for a disclosed purpose, or are not supplied within a reasonable time where no time is agreed.

18. Complaints and Feedback

If you have a complaint or feedback about our services, please contact Danfe Consulting first so we can review your concern.

You can submit feedback using the client feedback form: Submit Client Feedback .

If your matter relates to a Registered Migration Agent, you may also refer to the official MARA Consumer Guide: View Consumer Guide .

19. Changes to These Terms

Danfe Consulting may update these Terms and Conditions from time to time. Updated Terms will be published on this page with a revised update date.

Continued use of the website or services after changes are published means you accept the updated Terms.

20. Governing Law

These Terms are governed by the laws of Australia and, where applicable, the laws of the Australian state or territory in which the relevant service is provided.

Any dispute will be handled in accordance with applicable Australian law, consumer protection requirements and relevant professional obligations.